It’s on the main forum and its in my blooming notifications at least once a week. A buyer wants to cancel. Work has been fully delivered. Then they request a revision but just say, “I don’t like it.” There is no attempt at explaining what they don’t like. There is just a sudden attitude and an expectation that you will cancel and let them go on their way.
In a present case, I have such a buyer who despite being pressed for further instruction regarding what they want changing, has gone silent.
Now, in mind of discussions on the Fiverr Customer Service Grief message boards (AKA the official forum), what exactly is the best way to deal with situations like this? Do I ever redeliver? Or because the buyer doesn’t want to tell me what they want revising, would that be considered an abuse of the delivery button? If I contact CS, I’ll get told to work things out with my buyer.
As it is, I have had 3 orders this year which have been cancelled after delivery by CS, regardless of revisions having been made. In fact, it grates me to hell on the main forum when the same, “Fiverr wouldn’t do that for good reason” suggestions get batted around when sellers complain of the same.
Anyway, I guess I have no choice but to now leave this order in perpetual limo until it does get cancelled. But will it then get cancelled automatically and leave me with an evil “seller failed to deliver on time” review?
Everyday, more scams, more stress, and less motivation. Now that I think about it, I might just cancel myself as I can’t be arsed with it, or a 1-star review which will stay there later even if the order does get cancelled or charged back on.
Fiverr just makes you feel absolute inside.